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More Information About Loan Accounts
What to do if you find an error on your account statement or if you want informaiton about your loan account:
If you think there has been an error in the servicing of your account or if you would like to request information about your account, please write to us at:
Peoples Exchange Bank
ATTN: Loan Operations
P.O. Box 4040
Winchester, Kentucky 40392
In your letter, please provide the following information:
Account Information: Your name and loan number. You may also include the property address.
Description of Problem: If you believe there is an error in your account, describe what you believe is wrong and why it is a mistake.
Description of Information Requested: If you would like to receive information about your account, describe what information you are requesting.
You must send us written notices of errors and requests for information at the address listed above. Notices and requests sent to other addresses may not be responded to in a timely manner.